Meet David Esarey
Evolve IP
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Evolve IP - New 2018 Partner Incentive Program
Make more money than ever from Evolve IP's aggressive new incentives released for 2018!
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SPIFF-SPIFF
jplist-topic-Evolve-Ip jplist-topic-Promotion jplist-topic-Spiff
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03/06/2018 11:40:06
Make more money than ever from Evolve IP's aggressive new incentives released for 2018!
Work From Home Checklist for Contact Center Professionals
According to Gartner, 40% of workers spend their time working remotely and by 2021, organizations will encourage 40% more workers to work ...
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Data-Sheet-Data-Sheet
jplist-topic-Ccaas jplist-topic-Checklist jplist-topic-Contact-Center jplist-topic-Ecs jplist-topic-Evolve-Contact-Suite jplist-topic-Evolve-Ip jplist-topic-Remote jplist-topic-WFH
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07/03/2018 10:16:50
According to Gartner, 40% of workers spend their time working remotely and by 2021, organizations will encourage 40% more workers to work remotely within the same amount of space. Like most businesses, if your contact center has remote agents or plans to implement a Work From Home (WFH) program, here are the top things that you need to think about!
Evolve IP Expands Licensing for Equinox Protector Solution
Leading business assurance solutions provider Equinox Information Systems reports today that Evolve IP, The Cloud Strategy Company™, ...
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Press-Release-Press-Release
jplist-topic-Equinox jplist-topic-Evolve-Ip jplist-topic-FMS jplist-topic-Fraud jplist-topic-Licensing jplist-topic-Press-Release jplist-topic-Protector
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06/26/2018 15:50:25
IVR: A Basic Guide to Interactive Voice Response Systems
Most large companies use Interactive Voice Response (IVR) systems today for call management, however an IVR system is ideal for any size ...
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Blog
jplist-topic-call-center jplist-topic-Call-Management jplist-topic-Ccaas jplist-topic-Evolve-Ip jplist-topic-First-Call-Resolution jplist-topic-IVR jplist-topic-Queue-Callback jplist-topic-voice
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06/22/2018 13:51:33
Most large companies use Interactive Voice Response (IVR) systems today for call management, however an IVR system is ideal for any size company that experiences high call volumes. This blog explains how IVR is an efficient and effective way to cut costs and reduce call processing time.
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Blog
jplist-topic-Cloud-Communications jplist-topic-cloud-computing jplist-topic-Data-Security jplist-topic-Evolve-Ip jplist-topic-Finance jplist-topic-financial-services jplist-topic-OneCloud
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06/22/2018 13:44:49
4 Reasons Why it is Critical for ACD and CRM to Work.. →
In today's world where organizations are fiercely fighting to provide great customer satisfaction, linkage between ACD and CRM is ...
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Blog
jplist-topic-Acd jplist-topic-Ccaas jplist-topic-Contact-Center jplist-topic-CRM jplist-topic-Evolve-Contact-Suite jplist-topic-Evolve-Ip jplist-topic-Gartner
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06/22/2018 11:42:17
Security Benefits of DaaS
Find out how DaaS can help you enhance security and compliance, maintain control and privacy, and eliminate "Shadow IT".
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Blog
jplist-topic-cloud-computing jplist-topic-Daas jplist-topic-Desktop jplist-topic-Desktop-As-A-Service jplist-topic-Evolve-Ip
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06/22/2018 11:35:58
Find out how DaaS can help you enhance security and compliance, maintain control and privacy, and eliminate "Shadow IT".
Network Virtualization and Job Security
It's time to move out of the hardwired past and into the era of the virtualized network. This blog explains why you should care about ...
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Blog
jplist-topic-cloud-connect jplist-topic-Evolve-Ip jplist-topic-iaas jplist-topic-Infrastructure jplist-topic-Job-Security jplist-topic-SD-WAN jplist-topic-Virtualization jplist-topic-Virtualized-Network
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06/22/2018 11:02:23
It's time to move out of the hardwired past and into the era of the virtualized network. This blog explains why you should care about network virtualization!
OneCloud Financial Services
A Foundation for Financial Services Success
OneCloud allows financial services firms to access world-class computing and communications capabilities, while reducing costs and ...
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Data-Sheet-Data-Sheet
jplist-topic-Cloud-Communications jplist-topic-cloud-computing jplist-topic-Evolve-Ip jplist-topic-financial-services jplist-topic-OneCloud
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06/22/2018 10:20:05
2018 Cloud Adoption Survey Key Findings
Starting in 2012, Evolve IP began surveying IT pros and C-level executives in North America on cloud adoption. Instead of relying on small ...
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Brochure-Brochure
jplist-topic-Cloud-Adoption jplist-topic-Cloud-Communications jplist-topic-cloud-computing jplist-topic-Evolve-Ip jplist-topic-Results jplist-topic-security jplist-topic-Survey
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06/22/2018 10:06:30
Skype Communicator
Evolve IP's Skype Communicator improves the unified communication experience for Microsoft Office 365 users by providing enterprise-grade ...
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Data-Sheet-Data-Sheet
jplist-topic-Evolve-Ip jplist-topic-O365 jplist-topic-Office-365 jplist-topic-skype jplist-topic-Skype-Communicator jplist-topic-Uc jplist-topic-Ucaas jplist-topic-unified-communications
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06/22/2018 09:50:13
Evolve IP's Skype Communicator improves the unified communication experience for Microsoft Office 365 users by providing enterprise-grade telephony features such as PSTN calling, phone presence status, softphone calling, and more. With Skype Communicator, your organization will have the ability to Skype for REAL Business.
Hosted PBX (HPBX)
Evolve IP’s hosted phone system solution delivers award-winning collaboration (video,chat, conferencing and more) and crystal clear voice ...
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Data-Sheet-Data-Sheet
jplist-topic-Evolve-Ip jplist-topic-Hosted-Pbx jplist-topic-HPBX jplist-topic-pbx jplist-topic-Phone-System jplist-topic-Uc jplist-topic-Ucaas jplist-topic-unified-communications
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06/14/2018 15:04:05
Evolve IP’s hosted phone system solution delivers award-winning collaboration (video,chat, conferencing and more) and crystal clear voice services that integrate with all business applications used today; dramatically easing deployment and user adoption. Our internationally available IP phone system with unified communication (UCaaS) apps frees organizations from the hassle of managing carriers, hardware and vendors.
Executives and IT Professionals Reveal Preference for the.. →
5th Annual Cloud Adoption Survey by Evolve IP® Reveals New Findings, Including IT Managers’ Confidence in the Cloud at Highest Recorded ...
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Press-Release-Press-Release
jplist-topic-cloud jplist-topic-Cloud-Adoption jplist-topic-Cloud-Communications jplist-topic-cloud-computing jplist-topic-Evolve-Ip jplist-topic-Survey
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06/07/2018 10:16:56
5th Annual Cloud Adoption Survey by Evolve IP® Reveals New Findings, Including IT Managers’ Confidence in the Cloud at Highest Recorded Level!
M24 Seven Confirms Strategic Partnership in the United.. →
M24Seven, one of the United Kingdom’s fastest-growing connectivity and internet infrastructure providers, has reconfirmed their strategic ...
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jplist-topic-connectivity jplist-topic-Evolve-Ip jplist-topic-Internet-Infrastructure jplist-topic-M24-Seven jplist-topic-Thevoicefactory
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05/17/2018 10:39:14
M24Seven, one of the United Kingdom’s fastest-growing connectivity and internet infrastructure providers, has reconfirmed their strategic partnership with thevoicefactory, an Evolve IP company.
Evolve Cares - Junior Achievement 2018
The Junior Achievement Company Program had another successful year at Evolve IP. Over the course of six months, students have worked ...
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Video-Video
jplist-topic-Evolve-Cares jplist-topic-Evolve-Ip jplist-topic-Junior-Achievement jplist-topic-Volunteering
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05/14/2018 10:46:04
The Junior Achievement Company Program had another successful year at Evolve IP. Over the course of six months, students have worked together to start a business from the ground up. This year, Second Chance Plants walked away with the winning Stage Presentation!
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jplist-topic-Case-Study jplist-topic-cloud jplist-topic-Evolve-Ip jplist-topic-Marshberry jplist-topic-Video
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05/14/2018 10:39:40
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05/14/2018 10:37:50
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05/14/2018 10:31:30
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05/14/2018 10:27:46
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05/14/2018 10:13:12
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05/14/2018 10:11:36
Evolve Cares - MANNA
On April 24th, the Evolve Cares team visited the MANNA Kitchen in Philadelphia. MANNA clients receive 3 meals a day, 7 days a week, all ...
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jplist-topic-Evolve-Cares jplist-topic-Evolve-Ip jplist-topic-MANNA jplist-topic-Volunteer
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05/14/2018 10:06:25
On April 24th, the Evolve Cares team visited the MANNA Kitchen in Philadelphia. MANNA clients receive 3 meals a day, 7 days a week, all home delivered at no charge to the client. All meals are medically tailored based on client illness and provide 100% Nutrition.
Call Center Etiquette
The call center is your enterprise’s lifeblood. Providing a positive customer contact experience is critical to your business success. ...
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Blog
jplist-topic-call-center jplist-topic-Cc jplist-topic-Ccaas jplist-topic-Contact-Center jplist-topic-Customer-Satisfaction jplist-topic-Evolve-Ip jplist-topic-Gartner jplist-topic-KPI
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05/14/2018 09:08:57
The call center is your enterprise’s lifeblood. Providing a positive customer contact experience is critical to your business success. Ensure you prioritize call center customer satisfaction with these six strategies to enhance agent-customer interactions.
How to Prepare for an IT Disaster
While 100% prevention of an IT disaster is impossible, there are several ways you can ensure the business impact is minimal. How? Cloud ...
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Blog
jplist-topic-Cloud-Backup jplist-topic-Compliance jplist-topic-Disaster jplist-topic-DR jplist-topic-DRaaS jplist-topic-Evolve-Ip jplist-topic-O365 jplist-topic-Sync
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05/14/2018 09:06:49
While 100% prevention of an IT disaster is impossible, there are several ways you can ensure the business impact is minimal. How? Cloud Services. Here are just a few of the many ways cloud services can keep your business running and protect your data!
How Well Do You Know Your Tech Influencers?
This Tech Quiz will test how much you know about technology influencers. Do you think you have what it takes to ace the quiz?
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Blog
jplist-topic-Evolve-Ip jplist-topic-Quiz jplist-topic-Tech jplist-topic-Technology
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05/11/2018 16:27:12
This Tech Quiz will test how much you know about technology influencers. Do you think you have what it takes to ace the quiz?
Evolve IP Cloud Scholarship
Evolve IP’s annual Cloud Scholarship is designed to help students who are studying for a career in technology or computer sciences. The ...
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05/11/2018 16:20:31
eBook: How Office 365 Supports Remote Workers
This eBook describes 6 types of remote workers, how to evaluate their technical needs and to assess how Office 365 can help enhance and ...
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E-book-E-book
jplist-topic-Evolve-Ip jplist-topic-Microsoft jplist-topic-O365 jplist-topic-Office-365
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05/11/2018 15:47:05
This eBook describes 6 types of remote workers, how to evaluate their technical needs and to assess how Office 365 can help enhance and simplify their remote work styles across all their devices, bringing new levels of productivity to their employer.
Disaster Recovery Checklist
This document provides suggestions for executives to evaluate their current disaster avoidance plans or, should a plan not exist, provide ...
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Data-Sheet-Data-Sheet
jplist-topic-Avoidance jplist-topic-communications-systems jplist-topic-Data-Center jplist-topic-Disaster-Recovery jplist-topic-DR jplist-topic-DRaaS jplist-topic-Evolve-Ip jplist-topic-Gartner jplist-topic-General-Planning
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05/11/2018 10:48:40
This document provides suggestions for executives to evaluate their current disaster avoidance plans or, should a plan not exist, provide directional measures to protect their information and communications systems. It is broken down into 3 functional areas: General Planning, Data Center Preparation and Communications System Continuance. This checklist does not cover human resources, insurance protection or crisis management communications.
Disaster Recovery Cheat Sheet
Disasters can happen at any time, so it’s essential to develop a comprehensive plan that protects your company’s data from multiple ...
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jplist-topic-Cloud-Backup jplist-topic-Disaster-Recovery jplist-topic-DR jplist-topic-Dr-Plan jplist-topic-DRaaS jplist-topic-Evolve-Ip jplist-topic-Fully-Managed jplist-topic-Gartner jplist-topic-Self-Managed
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05/11/2018 10:45:35
Disasters can happen at any time, so it’s essential to develop a comprehensive plan that protects your company’s data from multiple scenarios—from natural disasters to human error and everything in between. Having a complete plan will give you peace of mind and make you feel confident that all your bases are covered. Think through these questions to help develop a disaster recovery plan for your business.
Mobile Device Management (MDM)
Evolve IP’s Mobile Device Management (MDM) simplifies mobility for organizations while empowering end users. With MDM, organizations can ...
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Data-Sheet-Data-Sheet
jplist-topic-Data-Prevention jplist-topic-Integration jplist-topic-MDM jplist-topic-Mobile-Device-Management jplist-topic-Uc jplist-topic-Ucaas jplist-topic-unified-communications
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05/11/2018 10:39:17
Executive Primer on Disaster Recovery and Business.. →
This cloud brief explores the causes, frequencies and costs of downtime, the essential elements of Disaster Recovery and Business ...
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Data-Sheet-Data-Sheet
jplist-topic-BS jplist-topic-Business-Continuity jplist-topic-Disaster-Recovery jplist-topic-DR jplist-topic-DRaaS jplist-topic-Evolve-Ip
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05/10/2018 16:44:29
This cloud brief explores the causes, frequencies and costs of downtime, the essential elements of Disaster Recovery and Business Continuity (DR/BC) and the critical need to view disaster planning as a fundamental aspect of your business strategy.
Understanding the Difference: Virtual vs Hosted Phone.. →
Many people think that the term “Virtual PBX” is synonymous with “Hosted PBX” or “Cloud-based PBX”. Although both provide a ...
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Data-Sheet-Data-Sheet
jplist-topic-Evolve-Ip jplist-topic-Hosted-Pbx jplist-topic-pbx jplist-topic-Phone-Systems jplist-topic-Uc jplist-topic-Ucaas jplist-topic-unified-communications jplist-topic-Virtual-PBX
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05/10/2018 16:34:41
Many people think that the term “Virtual PBX” is synonymous with “Hosted PBX” or “Cloud-based PBX”. Although both provide a lower total cost of ownership (TCO) than a premise-based phone system, they are not identical. This will help you understand the differences between the two!
HITRUST
The HITRUST CSF is the healthcare industry’s leading security control framework. Evolve IP’s certification provides assurance that we ...
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Data-Sheet-Data-Sheet
jplist-topic-Compliance jplist-topic-CSF jplist-topic-Evolve-Ip jplist-topic-HITRUST jplist-topic-HITRUST-CSF jplist-topic-security
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05/10/2018 16:24:22
The HITRUST CSF is the healthcare industry’s leading security control framework. Evolve IP’s certification provides assurance that we maintain, transmit, and manage PHI in a secure and continuously improving environment.
Office 365 Deployment Checklist
When you move an enterprise organization to Microsoft Office 365, it’s important to plan exactly what steps you want to take, when to ...
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Data-Sheet-Data-Sheet
jplist-topic-Checklist jplist-topic-Daas jplist-topic-DRaaS jplist-topic-Evolve-Ip jplist-topic-O365 jplist-topic-Office-365
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04/26/2018 11:28:40
When you move an enterprise organization to Microsoft Office 365, it’s important to plan exactly what steps you want to take, when to perform them and who will perform them. This deployment checklist will help you and your organization as you plan and prepare for a migration to Office 365. Feel free to adapt this checklist to your organization’s needs.
Evolve IP Acquires Leading UK Cloud Communications Provider.. →
Evolve IP expands global presence and distribution capabilities and deepens vertical presence in Hospitality, Automotive, Finance, and ...
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Press-Release-Press-Release
jplist-topic-Acquisition jplist-topic-Cloud-Communications jplist-topic-Evolve-Ip jplist-topic-Thevoicefactory jplist-topic-Uc jplist-topic-Ucaas jplist-topic-UK
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04/17/2018 16:21:03
eBook - Elevate Your Email
Produced by Microsoft, this eBook offers considerations for moving email from on-premises to the cloud via O365.
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E-book-E-book
jplist-topic-Email jplist-topic-Email-Services jplist-topic-Evolve-Ip jplist-topic-Microsoft jplist-topic-O365 jplist-topic-Office-365
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04/13/2018 15:55:56
Produced by Microsoft, this eBook offers considerations for moving email from on-premises to the cloud via O365.
Polycom and Yealink Comparison Matrix
To ensure increased productivity, greater flexibility & easy collaboration, you need to choose a phone provided by the top two global ...
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Data-Sheet-Data-Sheet
jplist-topic-Evolve-Ip jplist-topic-IP-Phone-System jplist-topic-Polycom jplist-topic-Uc jplist-topic-Ucaas jplist-topic-unified-communications jplist-topic-Yealink
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04/10/2018 11:30:22
To ensure increased productivity, greater flexibility & easy collaboration, you need to choose a phone provided by the top two global leading UC phone providers: Polycom and Yealink. Use this feature comparison sheet to choose a phone that best suits your business needs & requirements.
OneCloud Healthcare
OneCloud Healthcare provides the industry’s most secure, powerful and scalable communications and computing solutions.
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jplist-topic-Business-Continuity jplist-topic-Compliance jplist-topic-Evolve-Ip jplist-topic-healthcare jplist-topic-HITRUST jplist-topic-Omnichannel jplist-topic-OneCloud jplist-topic-security
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04/10/2018 11:22:14
OneCloud Healthcare provides the industry’s most secure, powerful and scalable communications and computing solutions.
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Blog
jplist-topic-Disaster-Recovery jplist-topic-DR jplist-topic-DRaaS jplist-topic-Evolve-Ip
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04/10/2018 10:53:23
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White-Paper-White-Paper
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04/10/2018 10:36:51
Handy overview to describe Evolve IP and our solutions.
Experience Cloud as a Strategy With Evolve IP
Experience cloud as a strategy with Evolve IP and our best-of-breed, award-winning solutions!
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jplist-topic-Ccaas jplist-topic-Cloud-Communications jplist-topic-cloud-computing jplist-topic-Daas jplist-topic-DRaaS jplist-topic-Evolve-Ip jplist-topic-iaas jplist-topic-Strategy jplist-topic-Ucaas
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03/28/2018 14:25:21
Experience cloud as a strategy with Evolve IP and our best-of-breed, award-winning solutions!
The UIltimate Cloud Catalyst for AVImark and ImproMed
You already rely on AVImark and ImproMed to run your veterinary clinic. Now transform them and unleash their potential. Vetanium from ...
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jplist-topic-Ccaas jplist-topic-Daas jplist-topic-DRaaS jplist-topic-Evolve-Ip jplist-topic-iaas jplist-topic-OneCloud jplist-topic-Ucaas jplist-topic-Vet jplist-topic-Vetanium jplist-topic-Veterinary
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03/27/2018 10:46:07
You already rely on AVImark and ImproMed to run your veterinary clinic. Now transform them and unleash their potential. Vetanium from Evolve IP lets you experience your AVImark or ImproMed PMS as a cloud-based service with zero maintenance, 100% data protection, and “any device, anywhere, anytime” accessibility.
The Ultimate Cloud Catalyst for IDEXX Cornerstone
You already rely on Cornerstone to run your veterinary clinic. Now transform it and unleash its potential. Vetanium from Evolve IP lets you ...
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jplist-topic-Ccaas jplist-topic-Daas jplist-topic-DRaaS jplist-topic-Evolve-Ip jplist-topic-iaas jplist-topic-OneCloud jplist-topic-PMS jplist-topic-Ucaas jplist-topic-Vet jplist-topic-Vetanium jplist-topic-Veterinary
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03/27/2018 10:43:21
You already rely on Cornerstone to run your veterinary clinic. Now transform it and unleash its potential. Vetanium from Evolve IP lets you experience your IDEXX Cornerstone PMS as a cloud-based service with zero maintenance, 100% data protection, and “any device, anywhere, anytime” accessibility.
Unifying the Contact Center
Understand the difference between Unified vs Overlay. Allow your agents to operate in the manner they want to operate without worrying ...
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jplist-topic-Ccaas jplist-topic-Contact-Center jplist-topic-Delivery-Models jplist-topic-Evolve-Ip jplist-topic-Overlay jplist-topic-pbx jplist-topic-Unified
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03/26/2018 10:01:19
Backup for Office 365
Evolve IP’s cloud backup solution provides complete protection, access and control of your organization’s emails, contacts, files and ...
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Data-Sheet-Data-Sheet
jplist-topic-backup jplist-topic-Cloud-Backup jplist-topic-Compliance jplist-topic-Disaster-Recovery jplist-topic-DRaaS jplist-topic-O365 jplist-topic-Office-365 jplist-topic-security
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03/19/2018 16:30:26
Evolve IP’s cloud backup solution provides complete protection, access and control of your organization’s emails, contacts, files and more. By using modern Availability software, IT can leverage cloud backup and recovery to assert greater control over Office 365 access and protection.
Managed Office 365
Getting the most out of your Office 365 investment is critical to your overall business strategy. Evolve IP can not only deliver you the ...
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jplist-topic-Cloud-Communications jplist-topic-Collaboration jplist-topic-communications jplist-topic-Evolve-Ip jplist-topic-Migration jplist-topic-O365 jplist-topic-Office-365 jplist-topic-Support-Services
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03/19/2018 16:26:49
Getting the most out of your Office 365 investment is critical to your overall business strategy. Evolve IP can not only deliver you the right Office 365 packages for each corporate user but also provide full management and US-based support of your cloud-enabled solution.
Compliance in the Cloud
Joseph Pedano, Evolve IP’s Senior Vice President of Cloud Engineering, and head of our compliance team, answers the most pressing ...
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jplist-topic-cloud jplist-topic-Compliance jplist-topic-CSF jplist-topic-Evolve-Ip jplist-topic-Hipaa jplist-topic-HITRUST jplist-topic-security
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03/06/2018 14:14:20
Joseph Pedano, Evolve IP’s Senior Vice President of Cloud Engineering, and head of our compliance team, answers the most pressing questions executives have about compliance adherence and the cloud.
Security in the Cloud
Joseph Pedano, Evolve IP’s Senior Vice President of Cloud Engineering, and head of our security and compliance group, answers the most ...
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Video-Video
jplist-topic-cloud jplist-topic-Compliance jplist-topic-Evolve-Ip jplist-topic-security
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03/06/2018 14:12:39
Joseph Pedano, Evolve IP’s Senior Vice President of Cloud Engineering, and head of our security and compliance group, answers the most pressing questions executives have around security and the cloud.
OneCloud Veterinary
When you’re acquiring or managing multiple veterinary clinics, you don’t have time to battle with disparate practice management ...
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White-Paper-White-Paper
jplist-topic-Cloud-Communications jplist-topic-cloud-computing jplist-topic-Evolve-Ip jplist-topic-OneCloud jplist-topic-Veterinary
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02/28/2018 11:44:59
When you’re acquiring or managing multiple veterinary clinics, you don’t have time to battle with disparate practice management software (PMS) packages or communications technology. You want these technologies to work for you. Evolve IP’s OneCloud Veterinary provides the most powerful and scalable communications and computing environment in the veterinary marketplace.
OneCloud for Credit Unions
When managing multiple credit union branches, there’s no time to battle with aging communications technology, disparate hardware, and ...
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White-Paper-White-Paper
jplist-topic-Cloud-Communications jplist-topic-cloud-computing jplist-topic-Credit-Union jplist-topic-Evolve-Ip jplist-topic-OneCloud
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02/28/2018 11:41:58
When managing multiple credit union branches, there’s no time to battle with aging communications technology, disparate hardware, and software upgrades. You simply want technology to work. Evolve IP’s OneCloud Credit Union provides the most powerful and scalable communications and computing environment in the industry.
Serious Considerations: Replacing Your Company's Phone.. →
If you’re reading this brief you’ve likely got a phone system that’s outdated or under-performing. Evolve IP has worked with ...
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jplist-topic-Business-Communications jplist-topic-Evolve-Ip jplist-topic-Gartner jplist-topic-Market-Guide jplist-topic-Phone jplist-topic-Phone-System jplist-topic-Ucaas jplist-topic-unified-communications
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02/27/2018 15:29:28
If you’re reading this brief you’ve likely got a phone system that’s outdated or under-performing. Evolve IP has worked with thousands of companies as they evaluate replacing their phone systems and here are some of the major considerations smart IT leaders and executives are taking into consideration.
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jplist-topic-CCaaS- jplist-topic-Contact-Center jplist-topic-Contact-SUite jplist-topic-Ecs jplist-topic-Evolve-Contact-Suite jplist-topic-Product-Overview
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02/20/2018 09:31:27
Moving Virtual Desktops to the Cloud
This cloud brief will explore the reasons for changing traditional desktop computing strategies, why cloud-hosted virtual desktops and ...
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White-Paper-White-Paper
jplist-topic-cloud jplist-topic-cloud-computing jplist-topic-Daas jplist-topic-Desktop jplist-topic-Migration jplist-topic-Virtual-Desktops
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02/15/2018 13:07:35
This cloud brief will explore the reasons for changing traditional desktop computing strategies, why cloud-hosted virtual desktops and applications are a compelling solution for many businesses, and how to leverage cloud-hosted desktops and applications for Windows migrations, mobile and seasonal workers, and for disaster recovery scenarios.
Using DaaS to Create the Ideal Desktop Experience Without a.. →
This cloud brief will explore the ways in which cloud-hosted virtual desktops and applications can be a great way to give users the ...
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White-Paper-White-Paper
jplist-topic-Cloud-Brief jplist-topic-Daas jplist-topic-Desktop jplist-topic-Desktop-As-A-Service jplist-topic-Virtual-Desktop
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02/12/2018 09:54:41
This cloud brief will explore the ways in which cloud-hosted virtual desktops and applications can be a great way to give users the flexibility to use familiar devices and applications—anywhere, and at any time—delivering a superior user experience and leading to greater productivity.
How to Maximize Omnichannel for Your Call / Contact Center
This paper provides 8 tips to maximize your Omnichannel contact center and get ahead of competition.
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White-Paper-White-Paper
jplist-topic-call-center jplist-topic-Ccaas jplist-topic-Contact-Center jplist-topic-CRM jplist-topic-Crm-Integration jplist-topic-Omnichannel
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01/30/2018 10:39:29
This paper provides 8 tips to maximize your Omnichannel contact center and get ahead of competition.
Evolve IP 2018 Partner Playbook!
To download your copy of our 2018 Partner Playbook, please log into the Evolve IP Partner Portal.
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Quick-Link-Quick-Link
jplist-topic-Compliance jplist-topic-Contact-Center jplist-topic-DRaaS jplist-topic-Evolve-Ip jplist-topic-iaas jplist-topic-Network jplist-topic-Partner-Playbook jplist-topic-security jplist-topic-Ucaas
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01/25/2018 11:35:39
To download your copy of our 2018 Partner Playbook, please log into the Evolve IP Partner Portal.
Cloud Brief - The Three Challenges of Healthcare Data.. →
This white paper outlines the state of security practices in healthcare organizations, common healthcare security setbacks, and potential ...
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jplist-topic-Compliance jplist-topic-healthcare jplist-topic-Hipaa jplist-topic-HITRUST jplist-topic-PHI jplist-topic-Ransomware jplist-topic-security
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01/23/2018 17:06:33
This white paper outlines the state of security practices in healthcare organizations, common healthcare security setbacks, and potential long-term solutions for protecting PHI via HITRUST.
Cloud Brief - 8 Security and Productivity Benefits of.. →
This cloud brief explores how business owners can arm employees with productivity-enhancing file sync technology while simultaneously ...
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jplist-topic-Evolve-SYNC jplist-topic-File-Sync jplist-topic-security
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01/23/2018 16:56:55
This cloud brief explores how business owners can arm employees with productivity-enhancing file sync technology while simultaneously safeguarding sensitive information. Business-grade file sync solutions put an end to “file anarchy” in the workplace and allow businesses to implement sensible security policies that prohibit the use of consumer-grade sync services in the workplace.
2018 Survey on Disaster Recovery Technologies,.. →
This past November nearly 1,000 prospects took part in our 2018 Survey on Disaster Recovery Technologies, Implementations and Incidents. ...
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jplist-topic-cloud jplist-topic-Compliance jplist-topic-Disaster-Recovery jplist-topic-DRaaS jplist-topic-Survey
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01/23/2018 16:14:18
This past November nearly 1,000 prospects took part in our 2018 Survey on Disaster Recovery Technologies, Implementations and Incidents. The results can be found within this document!
Evolve IP Case Study: CCI Health & Wellness
CCI Health & Wellness Services required a better solution to handle a high volume of inbound calls to its 12 healthcare facilities across ...
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jplist-topic-Ccaas jplist-topic-Cloud-Communications jplist-topic-Contact-Center jplist-topic-Evolve-Ip jplist-topic-healthcare
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01/22/2018 15:26:42
CCI Health & Wellness Services required a better solution to handle a high volume of inbound calls to its 12 healthcare facilities across the state. Evolve IP delivered solutions for reliable cloud communications management and efficient call routing to better serve patients rapidly and operate a fiscally sound business.
Ameriflex Turns to Evolve IP for Advanced Hosted / Cloud.. →
Ameriflex has dramatically (and quantifiably) improved their call center results. See how queue callback, business intelligence and ...
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jplist-topic-Ameriflex jplist-topic-Business-Intelligence jplist-topic-call-center jplist-topic-Ccaas jplist-topic-healthcare jplist-topic-Qos
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01/03/2018 09:50:31
Ameriflex has dramatically (and quantifiably) improved their call center results. See how queue callback, business intelligence and unparalleled quality of service (QoS) - all hallmarks of Evolve IP’s cloud-based Contact Center as a Service (CCaaS) – are improving their customers’ experience.
Evolve IP Case Study: Halfpenny Technologies
Halfpenny Technologies Inc. (HTI), a leading digital health provider, has hosted their private client and patient data securely on Evolve ...
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jplist-topic-Compliance jplist-topic-Data-Backup jplist-topic-Disaster-Recovery jplist-topic-DRaaS jplist-topic-healthcare jplist-topic-Hipaa jplist-topic-HITRUST
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01/03/2018 09:46:26
Halfpenny Technologies Inc. (HTI), a leading digital health provider, has hosted their private client and patient data securely on Evolve IP’s cloud infrastructure for seven years. To meet HIPAA and HITRUST compliance requirements and ever-changing data security demands, HTI is continuously enhancing their business continuity profile and improving system performance and stability. Evolve IP’s cloud infrastructure - built on Nimble Storage flash arrays – supports HTI’s objectives, offering robust data backup and disaster recovery capabilities and allowing seamless movement of workloads and backups between data centers. As a result, HTI is able to achieve their long-term objectives for securing protected health information (PHI) while ensuring business continuity.
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jplist-topic-Ccaas jplist-topic-Core-Values jplist-topic-Daas jplist-topic-One-Cloud jplist-topic-OneCloud jplist-topic-Ucaas
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12/11/2017 09:23:27
Cloud Connect
As enterprise applications are migrating to the cloud, customers are demanding more bandwidth and guaranteed quality of service. With the ...
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jplist-topic-Bandwidth jplist-topic-cloud-connect jplist-topic-connectivity jplist-topic-iaas jplist-topic-Virtual-Server jplist-topic-Wan
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12/06/2017 09:16:27
Cloud Web Security
Mitigate web threats with comprehensive, cloud-delivered web security.
Benefits at a glance: Fully integrated web security, application control, management and reportingPowered by Talos Threat Intelligence for ...
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jplist-topic-Cisco jplist-topic-Compliance jplist-topic-Disaster-Recovery jplist-topic-DRaaS jplist-topic-Talos jplist-topic-web-security
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12/05/2017 14:45:23
Benefits at a glance:
Fully integrated web security, application control, management and reportingPowered by Talos Threat Intelligence for comprehensive zero-day threat protectionNear-real-time web protection, plus granular application visibility and control.Zero-day defense through heuristics engines, signatures, and moreAnalysis of more than 100 TB of security intelligence and 13 billion web requests daily to detect and mitigate threatsGranular visibility and control of more than 150,000 applications and micro-applicationsSimplified integration with Cisco AnyConnect Secure Mobility ClientScalable to accommodate from 25 to more than 10,000 users
Email Vulnerability in Healthcare
Evolve IP Study
Exposing the common vulnerabilities that drive ransomware and make off-site disaster recovery essential The potential for monetary loss is ...
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White-Paper-White-Paper
jplist-topic-Business-Continuity jplist-topic-Disaster-Recovery jplist-topic-DRaaS jplist-topic-Email-Vulnerability jplist-topic-Ransomware
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12/01/2017 09:38:56
Cloud IVR
Evolve IP’s Interactive Voice Response (IVR) reduces cost per call while dramatically increasing productivity and improving customer ...
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Data-Sheet-Data-Sheet
jplist-topic-call-center jplist-topic-Contact-Center jplist-topic-IVR jplist-topic-Productivity
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11/27/2017 09:51:17
Evolve IP’s Interactive Voice Response (IVR) reduces cost per call while dramatically increasing productivity and improving customer service. Simple to design and even easier for callers to use, the Cloud IVR is delivered through easily customized pre-built scripts that deliver the exact call flows and features you need.
Evolve SYNC
File sync and share technology has made it possible for employees to access and share files from virtually anywhere. As much as file ...
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Data-Sheet-Data-Sheet
jplist-topic-backup jplist-topic-Secure jplist-topic-security jplist-topic-Sync
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11/06/2017 10:57:55
File sync and share technology has made it possible for employees to access and share files from virtually anywhere. As much as file sharing aids business collaboration, the use of consumer-grade services, such as Dropbox, Microsoft OneDrive, and Google Drive, jeopardizes corporate data and the cost to organizations that mishandle data is significant. Therefore, it is imperative that organizations adopt an enterprise-grade file sync and share solution that is both easy to use and secure.Evolve IP’s implementation helps organizations transmit and store data in a secure, traceable and logical manner.
8 Security and Productivity Benefits of Business-grade File.. →
This cloud brief explores how business owners can arm employees with productivity-enhancing file sync technology while simultaneously ...
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White-Paper-White-Paper
jplist-topic-Compliance jplist-topic-File-Sync-Technology jplist-topic-Productivity jplist-topic-security jplist-topic-Sync
0
11/06/2017 10:35:41
This cloud brief explores how business owners can arm employees with productivity-enhancing file sync technology while simultaneously safeguarding sensitive information. Business-grade file sync solutions put an end to “file anarchy” in the workplace and allow businesses to implement sensible security policies that prohibit the use of consumer-grade sync services in the workplace.
EVOLVE SYNC unleashes the power of mobility and maximizes the BYOD trend. Even in diverse and dispersed computing environments, users can be productive with their files, while giving essential control and visibility to administrators and business owners.
Additional information on Evolve SYNC can be found in the Data Sheet titled "Evolved SYNC".
Achieving HIPAA Compliance
The Evolve IP Compliance Cloud
Customers and providers share the commitment of hosting an application in compliance with HIPAA-HITECH rules. For cloud providers, there is ...
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11/06/2017 09:25:35
Halfpenny Technologies
Healthcare leader leverages Evolve IP’s HIPAA-compliant cloud and Nimble Storage for security and growth.
Halfpenny Technologies Inc. (HTI), a leading digital health provider, has hosted their private client and patient data securely on Evolve ...
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Case-Study-Case-Study
jplist-topic-Business-Continuity jplist-topic-cloud-infrastructure jplist-topic-healthcare jplist-topic-Hipaa jplist-topic-HITRUST jplist-topic-Managed-Services jplist-topic-Nimble-Storage
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11/03/2017 10:14:47
Halfpenny Technologies Inc. (HTI), a leading digital health provider, has hosted their private client and patient data securely on Evolve IP’s cloud infrastructure for seven years. To meet HIPAA and HITRUST compliance requirements and ever-changing data security demands, HTI is continuously enhancing their business continuity profile and improving system performance and stability. Evolve IP’s cloud infrastructure – built on Nimble Storage ash arrays – supports HTI’s objectives, offering robust data backup and disaster recovery capabilities and allowing seamless movement of workloads and backups between data centers. As a result, HTI is able to achieve their long-term objectives for securing protected health information (PHI) while ensuring business continuity.
Alert Logic
Log Manager and Log Review
Log management is an essential infrastructure management best practice, and is necessary for achieving compliance. Log management is ...
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Data-Sheet-Data-Sheet
jplist-topic-Alert-Logic jplist-topic-AlertLogic jplist-topic-Compliance jplist-topic-Data-Center jplist-topic-reporting jplist-topic-security
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10/31/2017 11:26:37
Log management is an essential infrastructure management best practice, and is necessary for achieving compliance. Log management is becoming more complex as organizations transition from on premises data centers to cloud environments. Businesses need an approach to log management that delivers deep insight into their security and compliance posture without the headache of bringing yet another product in-house.
Mimecast Unified Email Management (UEM)
BENEFITS AT A GLANCE Uninterrupted access to live and historical emailAnywhere web access to email and calendar informationBottomless ...
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jplist-topic-Archiving jplist-topic-Business-Continuity jplist-topic-Email jplist-topic-email-security jplist-topic-Loss-Prevention
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10/19/2017 09:15:49
BENEFITS AT A GLANCE
Uninterrupted access to live and historical emailAnywhere web access to email and calendar informationBottomless archivingUser invoked secure communicationUser assigned email stationaryManage personal block and hold lists directly from within OutlookData loss prevention and large file send (optional)
CRM Integration
Powered by Tenfold
The Evolve IP hosted phone platform seamlessly integrates with many leading CRM and business applications, such as Salesforce, MS Dynamics, ...
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jplist-topic-CRM jplist-topic-Efficiency jplist-topic-Hosted jplist-topic-Hosted-Voice-Platform jplist-topic-Integration jplist-topic-Uc
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10/18/2017 10:22:13
The Evolve IP hosted phone platform seamlessly integrates with many leading CRM and business applications, such as Salesforce, MS Dynamics, Zendesk, Google Apps and more. Businesses can deliver the true promise of unified communications by providing end-users valuable features right within the applications they use daily.
Evolve IP Battlecard
Evolve IP Battlecard
The Evolve IP Battlecard provides example questions for UCaaS and Compute opportunities, summarizes the cloud solutions that Evolve IP ...
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jplist-industry-Information-Technology-and-Services jplist-industry-Internet jplist-industry-IT-Services
jplist-topic-Battlecard-Provides-A-Summary-Of-Evolve-IP jplist-topic-cloud-solutions jplist-topic-Example-Questions-For-UCaaS-And-Compute jplist-topic-Use-Case-Example
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10/12/2017 12:47:05
The Evolve IP Battlecard provides example questions for UCaaS and Compute opportunities, summarizes the cloud solutions that Evolve IP provides, gives a real-life use case example.
UCaaS
VoIP Hosted Phone Solutions, Hosted PBX
This Data Sheet provides organizations with information on why choose an Evolve IP Hosted PBX.
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jplist-industry-Telecommunications
jplist-topic-Hosted-Pbx jplist-topic-voip
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09/19/2017 09:03:37
This Data Sheet provides organizations with information on why choose an Evolve IP Hosted PBX.
DaaS Data Sheet
Desktop-as-a-Service
This Data Sheet describes why organizations need a robust, secure and affordable solution that will accommodate shrinking IT budgets and ...
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Data-Sheet-Data-Sheet
jplist-industry-IT-Services
jplist-topic-Daas jplist-topic-Desk-Top-As-A-Service jplist-topic-VDI
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09/19/2017 09:03:12
This Data Sheet describes why organizations need a robust, secure and affordable solution that will accommodate shrinking IT budgets and divers end-user needs.
Evolve SYNC
Enterprise-Grade File Sync and Share
With encryption, custom or unlimited retention, remote wipes, continuous backups and rapid restores, Evolve SYNC sets the standard for ...
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jplist-topic-Collaboration jplist-topic-Share jplist-topic-Sync
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09/12/2017 16:27:37
With encryption, custom or unlimited retention, remote wipes, continuous backups and rapid restores, Evolve SYNC sets the standard for enterprise-grade file sync and sharing. Additionally, the comprehensive dashboard, rich reporting and granular controls makes it easy to manage an entire instance of SYNC.
Contact Center ECS Data Sheet
Call Center, Agents, Hosted Contact Center
The Evolve Call Center is designed to provide contact centers of any size with access to a broad range of features, increased scalability ...
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jplist-industry-Cloud-Services
jplist-topic-Contact-Center
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09/11/2017 17:45:37
The Evolve Call Center is designed to provide contact centers of any size with access to a broad range of features, increased scalability and flexibility.
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jplist-topic-Business-Continuity jplist-topic-Disaster-Recovery jplist-topic-Storage-In-The-Cloud
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09/11/2017 15:27:25
Description of wWhy the Evolve IP DRaaS Suite of solutions?
DRaaS for Ransomware Recovery and Data Protection
This white paper outlines the current cyber-threat landscape and explains how secure-cloud solutions like Evolve IP’s Prem Extend ...
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jplist-topic-Business-Continuity jplist-topic-Cyber-Attacks jplist-topic-Disaster-Recovery jplist-topic-DRaaS jplist-topic-Managed-Recovery
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09/07/2017 11:13:28
This white paper outlines the current cyber-threat landscape and explains how secure-cloud solutions like Evolve IP’s Prem Extend Disaster Recovery Suite help companies rapidly respond and survive. The result is comprehensive protection of confidential data, prevention of business disruption, and a powerful defensive stance against cybercriminals and natural
disasters, and infrastructure failure.
Improve Customer Experience KPIs and Reduce Costs through.. →
HOP Energy
Business Situation: HOP Energy struggled to meet Service Level Agreement KPIs for answering calls, and was challenged by staffing issues. A ...
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jplist-topic-Contact-Center jplist-topic-Monet-Software jplist-topic-Ucaas jplist-topic-unified-communications jplist-topic-WFH jplist-topic-Workforce-Management
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09/07/2017 11:04:31
Business Situation: HOP Energy struggled to meet Service Level Agreement KPIs for answering calls, and was challenged by staffing issues. A unified communications solution and workforce management suite were required to improve customer experiences and reduce costs.
Solution: The Evolve IP unified communication solution provided visibility and reporting with sophisticated call recoding capabilities. Coupled with the Monet WFM solution, HOP Energy gained measurable improvements for both customers and for HOP Energy’s bottom line.
Understanding Compliance in the Cloud
While many CSPs claim their cloud infrastructure is compliant, it’s important to take a closer look. There are various third-party ...
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jplist-topic-Compliance jplist-topic-FFIEC jplist-topic-Hipaa jplist-topic-HITECH jplist-topic-ITAR jplist-topic-PCI
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09/07/2017 10:23:23
While many CSPs claim their cloud infrastructure is compliant, it’s important to take a closer look. There are various third-party certifiers, as well as agencies and industry groups that offer best practices and guidelines. While each of the various security standards involve a mix of requirements in order to achieve certification, some security mechanisms remain constant regardless of the standard. A closer look at each of the standards, the challenges they present and the questions to ask, will help determine which CSP may best meet your particular compliance needs.
This is an excellent cloud brief for organizations interested in leveraging cloud services while securing data and meeting critical compliance standards.
Unified Communications as a Strategy…not a Service
Enterprise Unified Communication and Business Collaboration
Being ‘out of office’, ‘on the road’ or ‘working remotely’ is no longer a viable reason to miss a call. Most businesses, ...
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08/03/2017 14:02:25
Being ‘out of office’, ‘on the road’ or ‘working remotely’ is no longer a viable reason to miss a call. Most businesses, including fortune 500 companies are adopting Unified Communication as-a-Strategy to increase worker productivity, business efficiency, ROI and seamless integration between multiple applications.
If you’re unclear about UC, then you should definitely read this paper that we’ve designed around the top trends & benefits of UCaaS. This paper discusses the following points and more:
Introduction to UCaaSMapping out the right UC strategyFour key enterprise advantages of UC-as-a-StrategyTaking UC to the cloud
Download this insightful cloud brief on Unified Communications (UC) & Business Collaboration and share with your prospects to drive opportunities.
Achieving PCI Compliance
The Evolve IP Compliance Cloud
The Payment Card Industry Security Standards Council (PCI SSC) created the PCI Data Security Standard (PCI DSS) as a worldwide information ...
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jplist-topic-Compliance jplist-topic-PCI
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08/03/2017 13:41:35
The Payment Card Industry Security Standards Council (PCI SSC) created the PCI Data Security Standard (PCI DSS) as a worldwide information security standard for protecting credit card data. The PCI DSS also applies to all other covered entities that store, process, or transmit cardholder data and/or sensitive authentication data, or provide services to those covered entities, since they provide services that control or could impact the security of cardholder data.
Although Evolve IP does not directly manage the storage, transmission and processing of customer cardholder data, our compliance with PCI DSS 3.1 Service Level 1 ensures our customers have the ability to create their own cardholder data environment that can store, transmit or process customer cardholder data with The Evolve IP Compliance Cloud™.
As a Level 1 certified PCI Service Provider, the highest level of validation for payment card data security, Evolve IP demonstrates a strong security posture and dedication to information security for our clients.
Leverage our PCI-focused cloud brief to support conversations and drive opportunities! Partners may also generate a co-branded version through the Evolve IP Partner Portal (login required).
The Evolve Contact Suite
Powerful real-time control and visibility
Evolve IP’s multi-channel contact center provides organizations with a sophisticated, cloud-based service that delivers real business ...
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jplist-topic-cloud jplist-topic-Contact-Center jplist-topic-Evolve-Ip jplist-topic-Multi-channel
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06/28/2017 16:20:45
Queue Callback
Improve metrics. Reduce costs. Value customer time.
Queue Callback enables you to optimize your customer experience by offering callers the ability to request a callback based on your call ...
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jplist-topic-Agents jplist-topic-call-center jplist-topic-Contact-Center
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05/02/2017 11:10:59
Queue Callback enables you to optimize your customer experience by offering callers the ability to request a callback based on your call center conditions. When your call center is in jeopardy, the Queue Callback jumps in to wow your customer by calling them back when an agent is available.BenefitsImprove customer satisfaction by being considerate of your caller’s time and offer them a choice to receive a call back from an agentReduce abandoned callsReduce inbound toll charges since the caller is not waiting in queueHandle spikes in call volume by utilizing technology instead of adding more agents
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